QA Fundamentals · Senior · Question 5 of 76
What is the cost of quality model?
- 1Prevention and appraisal costs versus internal and external failure costs
- 2The price of testing tools compared with open-source options
- 3The salary of the QA team divided by the number of releases
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Correct answer: Prevention and appraisal costs versus internal and external failure costs
Explanation
Investing in prevention (reviews, training) and appraisal (testing) reduces failure costs. External failures (in production) are usually the most expensive: support, refunds, reputation.